COVID-19 Crisis Response | Gastonia, NC | Serving The Greater Charlotte Area
How We Are Responding to the COVID-19 Crisis
Everyone has had to change how they go about their lives because of COVID-19, and it has certainly been a challenge. However, our team at Gastonia Nissan has taken up the challenge and has risen above the expectations to provide a safe and healthy experience for our entire staff and of course, you, our loyal customers.
From preventative steps to ensure a safe environment for our staff and customers, to new services implemented to make the car buying and service experience more accessible, we are doing our part to fight back against COVID-19.
Preventative Steps Taken at the Dealership
Effective immediately, our dealership has implemented the following steps to ensure a healthy environment for all guests:
Our fully-trained janitorial staff has gone through even more extensive training to do everything they can to prevent contraction of COVID-19. They will more frequently disinfect and sanitize all high-touch areas including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more.
We have added many more hand sanitizing dispensers in key areas throughout the dealership for quick and easy access for every customer and team member to use. We encourage you to make use of them after handling pens, keys, touching handles, car surfaces, and other high-touch surfaces throughout our dealership.
If our staff feels like they are experiencing any symptoms of COVID-19, they have been instructed and mandated to stay home until they can show a negative COVID-19 test.
The steps we are taking moving forward have been inspired by the advice being provided to the public from trusted organizations such as the World Health Organization (WHO) and the Center for Disease Control (CDC).
In an effort to keep everyone who walks through the doors of Gastonia Nissan and do our part to end the COVID-19 pandemic, we will keep these practices in place until further notice.
What We Can Offer You Outside of the Dealership
Complimentary Pickup and Delivery Options*
Car buying is certainly better in person, however with everything going on, we understand not everyone is comfortable making it into Gastonia Nissan in person. But we remain dedicated to everyone, which is why we have made the incredible experience of shopping for a new or used car, as well as servicing your car at Gastonia Nissan possible from the comfort of your own home.
The entire experience can be achieved from your computer at your home or office. From browsing through our new car inventory, as well as our used car inventory, filling out paperwork associated with getting pre approved for financing and the leasing process, to even getting your new car delivered to your door, everything is accessible through our website!
Your comfort and safety are our top priority!
Taking care of the ever so important Nissan service is also possible without leaving your house. When you schedule service visit at our state of the art service center and our Nissan-certified technicians, you can choose the option to have our team pick up your car from your house instead of bringing it in yourself. We’ll take care of everything for you, whether you need an oil change done, brake work, new tires, wheel alignments, or even engine repairs and part replacements. Once we’re done, you can rest easy knowing that your car will be disinfected and cleaned before being returned to you! We’ll even set you up with a loaner if you need something to get around in during your service time.
At Home Test Drive*
Nothing quite compares to trying out a car for yourself. You can only learn so much looking at it online. So we’ve made it possible for you to test drive the car of your choice right from home. All you have to do is find the car you like, request an at-home test drive, and our team will bring it right to you. As long as you are within 20 miles from Gastonia Nissan, as far out as the Charlotte area, you can take advantage of this great service. If you want to learn more about our at-home test drive, you can contact our team at Gastonia Nissan or just follow these steps to get started!
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Step 1
Pick a car you like from our online inventory
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Step 2
Schedule an appointment and pick a time and place that accommodates YOUR needs
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Step 3
One of our friendly team members will call or email you to confirm the details of your appointment.
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Step 4
We will deliver the car to you at the time and place YOU chose!
What’s better is that if you like the car, just keep it! We’ll send you the proper paperwork and you can do everything you need to do right online. If you don’t like it, just send it back with our team member and try something else out! There’s no limit to how many you can test drive!
Frequently Asked Questions
*Complimentary pickup/delivery and at home test drive only available within 15 miles of the dealership.
