COVID-19 Crisis Response | Gastonia, NC | Serving The Greater Charlotte Area
How We Are Responding to the COVID-19 Crisis
While COVID-19 (coronavirus) affects our community here and communities across the world, all of us are having to make adjustments in our daily lives. We at Gastonia Nissan want to continue serving our loyal customers here in Gastonia, NC, as well as the greater Charlotte area.
Below, you will find a number of preventative steps we are taking to ensure our customers are safe, as well as new ways we are making it easier than ever to serve our customers.
Preventative Steps Taken at the Dealership
Effective immediately, our dealership has implemented the following steps to ensure a healthy environment for all guests:
Our well-trained cleaning staff will more frequently disinfect and sanitize all high-touch areas including tables, lobbies, door handles, restrooms, van shuttle seats, phones, and more.
We have added many more hand sanitizing dispensers in key areas around the office for quick and easy access for every customer and team member to use
All employees have been encouraged and mandated to stay home IF they feel like they are experiencing any symptoms of COVID-19
We have taken all of our cues from trusted organizations such as the WHO (World Health Organization) and the CDC (Center for Disease Control) on how to combat the spread of the virus and will continue to update our practices accordingly while new information comes in.
Our number one goal at Gastonia Nissan is to ensure each and every person that comes into our building will remain healthy and safe.
What We Can Offer You Outside of the Dealership
Complimentary Pickup and Delivery Options*
Did you know that you can purchase or lease a car right from our website?
That’s right! When you visit our website, all you have to do is find the new or used car you want to purchase or lease, and the paperwork process can be totally completed online, all from the comfort of your home. Once you’re all set, our team will deliver your new car to you at no cost.
It’s THAT simple.
This service also applies to anyone who needs their car serviced in any way. Need an oil change or new tires? No problem! Make an appointment with us and we will have one of our friendly team members pick up AND deliver your car back to you feeling good as new. Your car will also be thoroughly disinfected and cleaned after each use to ensure good health for both you and our team members.
At Home Test Drive*
Right now, we understand daily life has become more difficult. We believe your car-needs should remain as easy as possible.
That’s why we are now offering an At Home Test Drive service. Just follow the steps below.
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Step 1
Pick a car you like from our online inventory
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Step 2
Schedule an appointment and pick a time and place that accommodates YOUR needs
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Step 3
One of our friendly team members will call or email you to confirm the details of your appointment.
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Step 4
We will deliver the car to you at the time and place YOU chose!
Then, the decision is up to you! Keep it if you like it. Send it back if you don’t.
And yes, it’s as easy as it sounds. Learn more about the At Home Test Drive and schedule yours today.
OUR CUSTOMERS LOVE US...
Hunter my service representative went above and beyond when a recall part for my 2017 Murano came in but my work schedule would not allow me to bring the car to the shop in light of the COVID-19 pandemic. Hunter had one of the service members come and pick up my car and Will the service manager actually delivered my car to my home because I had to get to my daughter.
Mar 19, 2020
It was great . They picked up my car , did work then brought it back to me. I call that great service especially during COVID-19
Apr 12, 2020
Even with the COVID-19 mess going on, these guys are making the most out of a tough situation. Still friendly, still positive attitudes, still quality work. Thanks y'all!
Apr 15, 2020
Frequently Asked Questions
With everyday life becoming just a little more difficult at the moment, let our team at Gastonia Nissan help simplify the car-buying process. Whether you want to upgrade your current car or need service, we can help you with that!
If you have any questions, feel free to contact us at (704) 286-1321 or stop by Gastonia Nissan at 2275 E Franklin Blvd, Gastonia, NC 28054 today. We look forward to serving our customers from Gastonia, NC, as well as the greater Charlotte area.
*Complimentary pickup/delivery and at home test drive only available within 15 miles of the dealership.
